Refund policy

Thanks for shopping with Almost Monday.

We want you feeling very happy, very healthy and very confident about your purchase. If something’s not quite right, here’s how we’ll sort it out.


THE RETURN WINDOW

You’ve got 48 hours from delivery to request a return or exchange.
Nice and simple.


HOW RETURNS WORK

(Please read this part)

Before sending anything back, pause.

Do not return items directly to us.

Instead, email hello@almost-monday.com and our team will:

  • Review your request

  • Walk you through the next steps

  • Send you a return shipping label (if approved)

  • Tell you exactly where and how to send your item back

Items returned without contacting us first won’t be accepted — admin chaos helps no one.


RETURN CONDITIONS

(A few ground rules)

To be eligible for a return:

  • Items must be unused and in original condition

  • Original packaging and tamper proof seals in place.

  • Proof of purchase is required


DAMAGED OR INCORRECT ORDERS

(Not the dream scenario)

Please check your order as soon as it arrives.

If something’s damaged, incorrect or just not right, email hello@almost-monday.com  immediately and we’ll investigate and fix things as quickly as possible.


NON-RETURNABLE ITEMS

Some things can’t make a comeback:

  • Sale or clearance items

  • Gift cards

Not sure if your item qualifies? Ask us first — we’re friendly.


EXCHANGES

(Second chances allowed)

If you’d like to swap for a different product, get in touch.
Once your return is approved and received, we’ll help you with the next steps.


REFUNDS

(The final step)

Once we receive and inspect your return, we’ll let you know if it’s approved. If it is:

  • Your refund will be issued to the original payment method

  • Please allow 3–12 business days for it to reflect

  • Bank processing times may vary (they move at their own pace)

If it’s been more than 15 business days since approval, email us and we’ll check in on it.


NEED HELP?

For all returns, refunds or general admin questions, reach out to: hello@almost-monday.com.

We’re here to help — no stress, no drama, no Monday blues.